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Setting a custom White Balance error

edited October 2013 Posted in » Nikon D5100 Forum
Hi Moose,

I am trying to set a custom white balance, but when I try to take a picture of my white card, I get an the error message "Unable to measure preset white balance, please try again". What am I doing wrong?


  • edited October 2013
    Sometimes the camera cannot focus on the white card because of lack of contrast. If it can't focus, it can't record the white balance correctly. I have a piece of thick white card on one side of which I have drawn an object in black marker. I focus on the object and then press the 'focus lock' button. Then I simply turn the card around and take the shot for measuring the white balance. Works every time.
    You can also purchase a 'gray' card from a good photo retailer. For some reason, cameras can lock focus more easily on gray than white.
    Regards, PBked
  • edited October 2013
    Thank you for responding; it worked. I couldn't figure out what I was doing wrong.
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